Northwest Collision

Privacy Policy

Last Updated: February 17, 2026

Introduction

Northwest Collision ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect information about you in a variety of ways, including:

How We Use Your Information

We use the information we collect for various purposes, including:

SMS & Text Message Communications

If you provide your mobile phone number and opt in, Northwest Collision may send you SMS or text messages for customer care, informational, account-related, and promotional or marketing purposes. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

These SMS messages may be sent using an automatic telephone dialing system (ATDS) or other automated technology. By opting in, you acknowledge that messages sent via an automatic telephone dialing system (ATDS) may include promotional content. Your consent to receive messages delivered through an automatic telephone dialing system (ATDS) is entirely voluntary.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at Info@northeast-collision.com.

We do not sell or share your mobile phone number with third parties for their own marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Mobile information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive SMS messages is not a condition of purchase.

Northwest Collision uses an automatic telephone dialing system (ATDS) solely for the purpose of delivering time-sensitive service updates and promotional offers to customers who have opted in. No messages will be sent via an automatic telephone dialing system (ATDS) without your prior express consent. We maintain strict compliance with all federal and state regulations governing the use of an automatic telephone dialing system (ATDS) and automated messaging technology. Providing your phone number and consenting to receive automated messages is not a condition of purchase or a requirement to receive any of our collision repair services. You are never required to agree to receive messages sent through an automatic telephone dialing system (ATDS) in order to do business with Northwest Collision.

Sharing of Information

We do not sell your personal information. We may share your information in the following situations:

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your personal information. To exercise these rights, please contact us at Info@northeast-collision.com.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Submitting your phone number or opting in to SMS is not a condition of purchase at any time, regardless of policy updates.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Northwest Collision
West Boulevard Gardens, Salt Lake City, UT 84115
Email: Info@northeast-collision.com